Open Enrollment

EPIC Behavioral Healthcare is pleased to offer our “Open Enrollment”, a walk-in intake appointments to assess the need for substance abuse and mental health services, for both adults and children. This is on a FIRST COME – FIRST SERVE basis (number of intakes is based on our counselor availability).


  • Please arrive during the scheduled registration time, and place your name on the sign-up list. Intakes will be done in the order of sign-ups.
  • Complete all required paperwork once signed in.
  • You may have to wait for your intake, but if you’re on the list, you will be seen that day.
  • Payment options include: most commercial insurances, Medicaid, self-pay and sliding fee arrangements.

If you plan to use your insurance for payment, please call ahead to confirm that we accept your provider. If we do not, other payment options will be discussed at that time. Accommodations are available for disabled or deaf/hard of hearing/impaired clients. For assistance, please call (904) 829-2273, ext. 7016.

Our philosophy is person-centered which means we put you at the center of your treatment and respect your freedom to make your own choices and choose your own direction.

All intake paperwork is now online! For your convenience, you can click on the PDF icons below to print off the required paperwork to fill out and bring with you, before your appointment! Please note, all 3 documents are required before you can be seen by a counselor, whether you fill them out ahead of time, or while in our waiting room.